Executives are racing to ensure their organizations are embracing the promise of generative AI, all while navigating a complex and evolving terrain.
With WillowTree as your guide, GenAI Jumpstart engagements are specifically designed to address these questions and more. We sprint to rapidly prioritize use cases, build powerful risk mitigation tools, and deliver a bespoke prototype that drives clarity and unlocks the potential of generative AI in your organization.
Alongside federal government regulations, financial services firms deploying an AI assistant have to ensure conversations are accurate, nondiscriminatory, accessible, and policy-compliant. WillowTree worked with a longtime client to navigate these risks by creating a Dual-LLM Safety System that leverages retrieval augmented generation (RAG), and a secondary "Supervisor" function to keep the assistant safe, secure, and on task.
"Through user interviews, testing strategy, risk analysis, and reporting, WillowTree has not only understood users' needs, mental models, and desires related to AI-powered virtual assistants but also established the UX guidelines and added to the bank's bot experience knowledge base."
